Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
Solved
How can I deactivate the unwanted Backup feature?
Hello,
My storage space with the Basic plan is almost gone due to the backup. I've never indicated that I wanted to back up anything on my local system. How may I deactivate the option, which I cannot find anywhere in the account settings? All I need to do is to share the files with my team.
Here is the screenshot:
THIA.
Akiko
190 MB is more than enough.
I just wondered why I ended up having the backup of whatever it was for, even without my knowledge. I just wondered if I goofed up something during the setup, etc... If you don't know the reason, I'd just celebrate the fact that it finally worked!
Thanks.
Akiko
11 Replies
Replies have been turned off for this discussion
- Nancy
Dropbox Community Moderator
Thanks for your post, Akiko Sasaki-Summers.
You can turn off Dropbox Backup with these steps.
Feel free to ping me for anything else.
Hi Nancy,
Thank you for your quick reply. I've seen this solution, but I don't have such a tab, like the Sync and Backup tabs on the app installed on my PC.
Here is the screenshot.Is there any other way?
(I tried to delete many files on my system, but did not help much.)
TIA.
Akiko- Rich
Super User II
Akiko Sasaki-Summers wrote:
... I don't have such a tab, like the Sync and Backup tabs on the app installed on my PC.
It's under Preferences.
Hi Rich,
Thank you for your help.
I still cannot find the Sync and Backup option under Preferences > Backup.
Here is the screenshot:
Thank you for your help!
Akiko- Megan
Hey Akiko Sasaki-Summers, are you on the same device that you used when setting your Backup?
If you click "Manage Backups" what do you see there?
Thank you, Megan.
This is, I believe, the same device that this app was set up in this machine. (The account was set up in another PC, I believe.)
Unfortunately, I do not have such tab, as indicated in the help page. (I've already gone through and checked many times before having posted here...)
Here is the screenshot:
It feels irrelevant to what I'm trying to do here.Thanks for your help.
Akiko
- Megan
Hey Akiko Sasaki-Summers, can you please visit the following page, and let me know if you can disable the feature from there?
While logged in your account, in this page you will see all of your backups and you should be able to delete the backup in question. Thank you, Megan, for providing the link. Yes, this resolved the issue. Now, my dropbox is using less than 190 MB.
Was there anything I missed while setting up the account on this newer PC? (I've never had this problem before.)
Thank you again, Megan!Akiko
- Megan
Hi Akiko Sasaki-Summers, glad we managed to tackled that one!
As for the 190MB you mentioned, is this too little? What do you mean when you say if there was anything you missed while setting up your account?
190 MB is more than enough.
I just wondered why I ended up having the backup of whatever it was for, even without my knowledge. I just wondered if I goofed up something during the setup, etc... If you don't know the reason, I'd just celebrate the fact that it finally worked!
Thanks.
Akiko
