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Nick H.23's avatar
Nick H.23
Helpful | Level 6
5 months ago
Solved

Having trouble adding team account

Hi Im trying to add a new dropbox account to my local Macs dropbox app, but I keep getting an 'Unexpected error, please try again later' error I have a free personal account, and the account im try...
account access
  • Nick H.23's avatar
    Nick H.23
    5 months ago

    aha! sorted it - I had to first be in the work account and THEN link to my personal account - rather than the other way around

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 months ago
Nick H.23 wrote:

Im trying to add a new dropbox account to my local Macs dropbox app, but I keep getting an 'Unexpected error, please try again later' error

You're certain that it's a Business team account? If so, have you linked the accounts yet? Once linked you can have one personal account and one Business account syncing to your computer.

You cannot, however, have two personal accounts or two Business accounts linked. One must be personal and the other a Business team account.

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