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Aquarius16's avatar
Aquarius16
Explorer | Level 3
23 days ago

Sharing large folder with new user, they can't join it without upgrading their account

I have a family subscription which allows me to use 2TB of storage.  I want to share one of my folders with a new user who is not part of my Dropbox Family. The folder is over the 2GB basic limit.  The user seemingly cannot join the folder without upgrading their subscription to get more storage.  Is there a way to make the folder online only, so that the user isn't using their own storage allocation?

4 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 days ago

    Hi Aquarius16, just checking to see if you saw our last reply. 
    If you still need any help, feel free to reach out with any information.
    If your issue has been solved, let us know what worked for you!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    19 days ago

    Hi Aquarius16, the shared link to a folder is read-only, so they can't edit or add files to that folder.

    If you need users to upload files to your Dropbox account, and they don't have the quota to add a shared folder, you can create a file request instead so that you can receive files from them.

  • Aquarius16's avatar
    Aquarius16
    Explorer | Level 3
    19 days ago

    Thank you for your answer, they will be able to see the folder, but will they be able to contribute to it as well?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    23 days ago
    Aquarius16 wrote:

    Is there a way to make the folder online only, so that the user isn't using their own storage allocation?

    Send the user a view-only shared linked. They'll be able to view/download the content through their browser without affecting their own account.

     

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