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Sharing large folder with new user, they can't join it without upgrading their account
I have a family subscription which allows me to use 2TB of storage. I want to share one of my folders with a new user who is not part of my Dropbox Family. The folder is over the 2GB basic limit. The user seemingly cannot join the folder without upgrading their subscription to get more storage. Is there a way to make the folder online only, so that the user isn't using their own storage allocation?
My quota is being occupied by shared folders
Hi everyone, I'm having problems with my dropbox account, the alert tells me that I have exceeded the space limit (12TB) and therefore I have deleted some large files, even though I have deleted them I continue to have the same problem, from what I see most of the space is occupied by shared files but I don't have so many shared files, can anyone help me?I can't access shared folder due to lack of storage space - do I need to upgrade?
I use dropbox occasionally. I have a free account, one I've had for years. This morning I logged in to access some files a friend shared w/me & dropbox will not let me access it unless I upgrade to some "plan". That page is the same page with which I was greeted upon logging in. I'm at about 650 mg of my 2G free account limit. I am not over storage, unless my free account has been somehow restricted/modified. I've tried several times to access the notification to "join folder" from my friend, only to be taken to this prompt:
Why did I go over-quota, if the owner of the shared folder has a paid account?
I’m sharing files to a company folder that was created specifically for me. However, on my end, Dropbox is asking me to upgrade because I’ve run out of storage. The company I’m working with has a professional account, so I’m unsure why I’m being asked to pay in order to upload files to their folder.My account is full of shared files - How can I delete them to free up space?
My account is entirely full with files other people shared to me. I have no personal files stored. If I attempt to delete any files from the folder mirrored to my desktop account, it says I need permissions and won't allow me to delete. If I go to the Dropbox website, I can't find a button that allows me to delete a file. How can I delete some of the files shared to me? Will that delete those files on someone else's machine?
Dropbox says I'm using more space than I do, but I don't see this anywhere.
Hi. My dropbox account is listing more than twice the amount of storage space used than the total from the folders that I have. I have zero regular files, and have never used backup. I have two shared folders, that total about 800mb together, but dropbox is saying that shared folders are instead taking up 1.7gb of my 2gb space given with a basic account. I had nothing in my trash so tried moving and deleting a folder, to see if the total reset, but it didn't help. I've searched here for a solution and it seems to be usually an issue with cache or backups, but I have never used backup and don't have the desktop or mobile app installed. I've included the screenshots below which seem to be asked for for others with similar problems. Any help would be much appreciated. Thankyou.Why is my account full because of shared files?
Hello ! I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files – someone else is paying a fee to store them on Dropbox. Is that an error that Dropbox is asking me to upgrade for accessing the shared files or just a way for Dropbox to get paid twice...?! Thank you for sharing your opinion... :)
