How can I find what's taking up extra space on my Dropbox account?

Hey there, JLL7033​!

I'm just circling back to see if you saw our last reply. If you still need any help feel free to reply back to this thread. If your issue has been solved, let us know what worked for you!

Hi from me as well, JLL7033! Can you send me a screenshot of your Backups page perhaps? 

Other than that, you can manually find the Backups page by going to www.dropbox.com and clicking on the little square icon at the top right corner of your page (the one that’s right next to your search bar). After that, you can select “Backup” from the menu.

That was useful, it shows that it is backing up something called Christmas that is 4.x GB, I have no idea where that would have come from.  Is there somewhere that shows where it is backing the files up form?  I am guessing it was from an external drive, I will try deleting it.  Thanks, I had not found that backups area online, the backups I saw matched my PC dropbox.  Without it showing in dropbox, how would I have even accessed that data?

JLL7033 wrote:

Dropbox says I am using over 5GB of space, Windows shows I am using 632MB for dropbox, what is dropbox including that I cannot see?

Checked your Backups page yet? If that doesn't solve it for you, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this: