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notredruide's avatar
notredruide
Helpful | Level 5
2 years ago
Solved

DropBox Locks Up System While Syncing (Linux)

For the last several days, every time I start my Linux system (Ubuntu 22.04) it locks up after a few minutes. DropBox appears to be the cause. It loads on startup and a few minutes into syncing the whole system freezes. If I close DropBox before the freeze, there is no freeze.

I suspect the problem is related to a very large folder I had created in my local DropBox folder. The folder was encrypted using cryfs, which breaks files into numerous smaller files. I did not realize this might be a problem for DropBox until I learned about the 300,000 file limit two days ago. I'm not sure, but I think there were over a million files in the cryfs folder.

I had planned to move away from cryfs anyway so I copied the files (decrypted) to another local folder (outside Dropbox) and then moved the local encrypted folder out of Dropbox. The encrypted folder no longer shows as present but there was still constant disk activity while Dropbox is open and the system continues to freeze a few minutes after syncing begins. The last time I looked it reported that it was downloading 17,000 files, but why is it downloading anything when all I've done lately is remove things from Dropbox?

I have tried reducing Dropbox's bandwidth on the theory that this might reduce its load on the system. I started with a 1 mbps (1024 kb) limit, but the system still froze. Then I tried 256 kbps, but the system still freezes. (If anything it freezes for a longer time -- presumably because it's taking longer for Dropbox to crash.)

I've run out of ideas for troubleshooting this. Help!!?!

  • Hi notredruide,

    Try following list of commands:

    killall dropbox
    sudo apt-get purge dropbox
    rm -rf ~/.dropbox*
    wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb
    sudo apt-get update
    sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb)
    rm dropbox_2020.03.04_amd64.deb
    sudo apt-get update sudo apt-get upgrade dropbox start -i

    Execute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.

    Hope this helps.

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