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Forum Discussion
Why are people getting a prompt to create a Dropbox account when I share link to a folder?
Scenario, I put a file on my DropBox in a public shared folder.
I click on 3 dots and select share, options show it’s set to - anyone with link can view
I then share this link ..... example:
[Removed as per Community Guidelines]
However users don’t get the file or access to it, what they get is an 'window' to create a DropBox Account.
It ought to be simpler for users to get to view access, or download … people are reporting they can’t access files due to Dropbox wanting accounts created … which they don’t want to do, too many bogus sites around, and people are reluctant to use their data to open accounts.
Can you share without forcing creating a Dropbox account.
1 Reply
- Jay
Dropbox Community Moderator
Hi sargan, thanks for bringing this to our attention.
When you access the shared link to the folder, from an incognito window while not signed into your account, do you see a link at the bottom to open the folder without having to create an account?
It should allow you and other users to view the shared link on the website directly.
This will help me to assist further!
