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juchiast's avatar
juchiast
New member | Level 1
6 months ago
Solved

Is Dropbox Paper down? I'm missing some Paper docs

Is Dropbox paper down? I have a dozen of papers and they are all gone. 
Dropbox Paper
restore
  • Walter's avatar
    Walter
    6 months ago

    Can you navigate your account and let me know if you can find a folder called "Migrated Paper Docs" perhaps juchiast? 

     

juchiast's avatar
juchiast
New member | Level 1
6 months ago

Yes, I see a Migrated Paper Docs folder with my old papers. What do I do with it.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Can you find your Dropbox Paper docs there juchiast? 

Also, have you tried  navigating to your Paper area by clicking on the dotted icon in the upper right corner of your page and then on the Paper option? Do you see them there? 

  • juchiast's avatar
    juchiast
    New member | Level 1
    6 months ago

    I see them now, thank you for your supports

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 months ago

      Glad to hear that and thanks for keeping me in the loop too juchiast 

      See you around the Community and have a lovely week ahead! 

    • T_theresa_A's avatar
      T_theresa_A
      Icon for Community Manager rankCommunity Manager
      6 months ago

      Hi juchiast , and welcome to the Dropbox Community. 🎉

      I’m happy to see that, with Walter’s help, you’ve regained access to your Paper documents. 

      By the way, I’m Theresa, a Community Manager here at Dropbox HQ. 👩‍💻 You might have seen me pop up around the Community. I love hearing how our members use Dropbox in their daily lives. If you’re open to sharing, I’d love to hear how you use Dropbox. ✨

      You never know, we may be able to share your experience with our internal team and even provide you with some handy tips & tricks 💡 to make your workday even better. 🚀

      Looking forward to hearing from you,

      T 😺 (Dropbox Community Manager)

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