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bdepaoli's avatar
bdepaoli
New member | Level 2
3 days ago

I get an error that I don't have enough space when trying to upload files through the desktop app

I record my podcasts to a external hard drive then upload the raw files to dropbox for my editor to bring into the editing software. My problem is that when i move the raw files to my dropbox app on ...
Error Messages
Storage space
upload
DF-Dropbox's avatar
DF-Dropbox
Icon for Community Manager rankCommunity Manager
3 days ago

Welcome to the community bdepaoli​ 

For clarification, is Dropbox telling you you don't have enough disc space on your Mac or is it telling you there's not enough space in your Dropbox account?

Just to confirm, you're signed into the same Dropbox account both on the website and the Dropbox application, correct?

Can you also send us a screenshot of your Dropbox folder's properties, so we can compare the size of the Dropbox folder on your disk as well?

  • bdepaoli's avatar
    bdepaoli
    New member | Level 2
    3 days ago

    It is telling me I dont have enough disk space on my Mac. Yes I am signed in to both app and website. Screen shot attached

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 days ago

      Hi bdepaoli, thanks for contacting us.

      As it seems that you don't have enough space on your Mac itself, as opposed to quota on your Dropbox account, there isn't a method to move files into your Dropbox folder, while not taking up any space on your machine.

      The files would need to upload first, and then can be marked as online-only to free up local space.

      You could try using the dbxcli tool to upload files directly to your Dropbox account, without having to use the site, as an option.

      Keep me updated with any progress.

      • bdepaoli's avatar
        bdepaoli
        New member | Level 2
        16 hours ago

        ok thank you! How do i go about removing all of these files locally without deleting them entirely out of my Dropbox account?

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