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MichaelPreiss's avatar
MichaelPreiss
New member | Level 2
10 months ago
Solved

Downloading from a shared link from Patreon gives me an error screen

I am attempting to download a file over a link from patreon. I click the link and its supposed to go to a dropbox screen where i can download the file.  I click the link and i get an error screen wi...
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  • Rich's avatar
    Rich
    10 months ago
    MichaelPreiss wrote:

    [this] is the link i have been using. it seems to work for everyone else.

    Are you sure you have access to the link? If I try to access the link while I'm signed in to Dropbox, I get the same error message that you're seeing.

     

     

    However, if I'm not signed in to my account, I get a form stating that I need to be signed in to confirm my identity. To me it seems like the link has been shared with specific people and you don't have access.

     

     

MichaelPreiss's avatar
MichaelPreiss
New member | Level 2
10 months ago

update. figured it out. it was an old link. I misread the date on it. got the newer one

 

T_theresa_A's avatar
T_theresa_A
Icon for Community Manager rankCommunity Manager
9 months ago

Hi MichaelPreiss I am glad to hear you got access to the correct link, and thank you so much for sharing your resolution here on the Community 😁

I’d love to hear how you’re using Dropbox, if you’re open to sharing! I’m always curious about different workflows and would love to pick up any tips that could benefit you or our internal teams.

 

Thanks,
T
(Dropbox Community Manager)

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